A J shaped distribution is a **probability distribution in the rough shape of the letter J placed on its side**, or its mirror image. These distributions tend to have some observations at one end, very few in the middle, and a large number at the other end.

## J Shaped Distribution Example

Product reviews are an example of a J Shaped distribution: the distribution of product reviews (e.g. on Amazon) frequently shows many ratings are 5-star, a few are 1-star (or vice-versa), and a handful are in between— (Hu & Zhang, 2009).

## Terminology Problems with “J shape”

The term “J-Shaped” is an**informal description**of what some distributions look like. Part of the reason its informal, and hasn’t been committed to the annals of statistical history, is that the letter J has different looks; If you’re a little confused about the shape of the distribution, it could be because you’re looking at the “J” in the wrong font. The J-distribution takes its name from fonts like

**Verdana, which has a half arm on top**. An “arm” is the part of a letter (“glyph”) that’s the horizontal stroke on top. Some fonts have a full arm (e.g. Times New Roman), or none at all (e.g. Arial), which causes the confusion.

## Statistical Problems

Aside from font problems, Hu & Zhang note that the J-shaped distribution “…creates some fundamental statistical problems.” The mean, a common statistic used for calculating future sales, product quality, consumer satisfaction and other metrics only works for unimodal distributions (distributions with one “hump”). The J-shaped distribution is bimodal (two humps); when a mean is calculated from a bimodal distribution, it essentially becomes meaningless. For example, a collection of 1 and 5 star ratings gives a mean of 3 stars— which is not a good reflection of reality.

## References

Hu & Zhang, (2009). Overcoming the J-shaped distribution of product reviews. Communications of the ACM – A View of Parallel Computing CACM Homepage archive. Volume 52 Issue 10, October. Pages 144-147. Retrieved December 8, 2017 from: https://dl.acm.org/citation.cfm?id=1562800

Wikipedia (2017). Typeface anatomy. Retrieved December 8, 2017 from: https://en.wikipedia.org/wiki/Typeface_anatomy

**Confused and have questions?** Head over to Chegg and use code “CS5OFFBTS18” (exp. 11/30/2018) to get $5 off your first month of Chegg Study, so you can understand any concept by asking a subject expert and getting an in-depth explanation online 24/7.

**Comments? Need to post a correction?** Please post a comment on our *Facebook page*.